WARRANTY DETAILS

At Eternal Jewelry, we proudly stand behind the quality of our handcrafted heirloom jewelry. With proper care, your jewelry is designed to last a lifetime. We offer a one-year limited warranty on all our products to ensure your peace of mind.

During the warranty period, we provide complimentary servicing for your jewelry. This includes:

* Ring Resizing (limit one)
* Tightening prongs on your center stone
* Rebuilding damaged prongs
* Cleaning/polishing
* Other craftsmanship issues will be considered on a case-by-case basis

Please note that the buyer is responsible for shipping costs to and from our shop. Prior to sending your jewelry for service, please contact us to make necessary arrangements.

Our one-year limited warranty service EXCLUDES:

* Loss or theft center stone
* Loss or theft of ring
* Damage caused by performing daily chores and/or physical activities while wearing your jewelry
* Damage caused by harsh blows or other artificial abuse

Any alterations (such as resize or repair) done by another jeweler will automatically VOID the warranty. For exclusions, or after the one year is up, please contact us. We will gladly provide repairs for reasonable fees.